Require an email
Add an Email (/docs/blocks/email) or Contact Info (/docs/blocks/contact_info) block with email enabled. Contacts sync needs a stable identity key - mark email required when follow-up or CRM list quality depends on it. Lead capture patterns are covered under /docs/form-types/lead-capture.
Enable contact sync
Open form contact sync settings, map properties, and enable sync. Publishing with sync on is plan-gated on Free. See Contacts CRM (/docs/features/contacts-crm) and publish & versions (/docs/features/forms-publish-versions) so live submissions actually create or update records.
Review in Contacts
After submissions arrive, open Contacts to see records, lists, and properties. Import CSV when you need a backfill. Pair Contacts (/docs/features/contacts-crm) with Results export (/docs/features/results-and-csv) when ops needs both a CRM list and raw answer tables.